The Auto Doc Story
Auto Doc has been a family owned and operated business for twenty-eight years that has grown from two employees to six; from four service bays to ten; and from minimal equipment to numerous specialty tools. Voted #1 Auto Repair Shop in Hunt County in September of 2012, 2013, 2015, & 2016 by Readers Choice, we are the best full service automotive repair shop in Greenville, Texas.
At Auto Doc, we feel that our business has been successful because we treat our customers like family. We strive to provide a friendly, caring Auto Repair Facility that performs honest automotive repairs. Due to our honest work, gaining the loyalty and respect of our customers, and our faith in God, we have grown to be the #1 Auto Repair Facility in Greenville, Texas for 4 of the last 5years. In addition to this award, we received the Readers Choice Award for the #1 oil change facility.
The biggest challenges we face in this business are being able to educate our customers that the automotive business is not about just being a mechanic and being able to encourage our technicians to keep up with the changing technologies. Most of the time our customers are not aware of the technology involved in today’s automobile. To educate them, we continue to send our customers quarterly or yearly newsletters with information concerning the automotive repair field.
The automotive industry is a high-tech field requiring many hours of training and skill. In the past five years, the automotive industry has changed from the "under the shade tree type of work" to very sophisticated technology and having to use very high-tech equipment. We in this industry must prepare ourselves to deal with the onset of new technology that is coming. Our industry requires more training, or we will not be able to maintain the quality of service that will be required to repair the automobiles that are now being produced.
We hope to be considered when you are looking for a repair facility to "Fix it Right the First Time."